As we all welcome in the new year and have a growing sense of optimism due to the availability of the COVID-19 vaccines, we also pause to reflect on 2020 – a year none of us will ever forget. It was a year that tested us and demonstrated how adaptable and resilient we all are. We also learned a lot about telehealth – it provides a great deal of flexibility and convenience, with excellent clinical outcomes. With the quick rollout and adoption of telehealth, many families have found that this new delivery method can be more convenient and easier to integrate into the day-to-day of their busy lives.
2021 will include the continued expansion of our telehealth services and an acute focus on our hybrid service delivery program that will allow us to provide both virtual and in-person services when it is safe to do so.